Return Policy

Skywalker Holdings, LLC Return Policy

To return an item, please visit our return portal here. We will provide you with a return shipping label and a return authorization number. Having a return authorization number will help us process your return quicker. Please submit your return request within 30 days of the original purchase date.

• If an item is found to have been previously assembled upon inspection, it cannot be resold. As a result, a 50% restocking fee will apply, and customers will receive a 50% refund of the purchase price.
• If the product was purchased through one of our authorized retailers, please contact them for their specific return policy
• Skywalker Holdings, LLC claims no responsibility for return shipments lost in transit if not shipped on the provided return label
• Refused shipments are subject to return shipping charges
• Original shipping costs will not be refunded
• Return shipping costs paid by customer will not be reimbursed by Skywalker Holdings

If you have any questions regarding the products you are purchasing or need assistance in locating the correct parts for your products, please refer to your owner’s manual or email our customer service at cs@skywalkerholdings.com

Refunds:

• Used, damaged, assembled or soiled items will not receive a refund
• Please allow 15 business days for refunds to be processed
• Refunds issued to the original form of payment
• All others will receive a check, mailed via USPS with signature required

*Return policy effective November 15, 2024
**By purchasing our products, you agree to the terms and conditions stated herein.