Awesome shipping and set up was easy with have 4 people took only 2 hrs only have 2 issues the instructions for the net could've been a bit more detailed and I dont know if this was a fed ex issue or warehouse issue but the cap covers for the net were all broken and cracked and that part was a bit upsetting but I'm not going to throw a fit over it being it's hard to say who caused the damages . But anyways very happy with the trampoline just the top caps were my only really big issue that I wasn't happy with.
This is a great place to get replacement parts.
Parts fit perfectly. We initially assembled trampoline wrong and put too much stress on the legs. I did not think that four plus tubes would bend like that.
After a bad experience with goods shipped br truck last year, package protection provided peace of mind and was worth every penny. Our trampoline, the 17x10 rectangle, arrived packed well and in great shape ready to be set up. The 20 day trail provided further peace of mind but, after seeing the smiles there is no way we are sending it back.
Arrived super fast, perfect condition and fit. Thank you
Unfortunately, you won’t deliver to Canada. We were charged 25% coming back to Canada. After picking up from a port Huron delivery location. Very disappointing but the parts are exactly what we needed to fix the trampoline.
The ladder allows smaller children access to trampoline so we don't have to lift them up and help them down. A big help.
The pole kits arrived in a timely manner and were a perfect match for our trampoline.
This trampoline is excellent quality, excellent purchase and recommend for everyone. Only complaint is I wish it was collapsible for storage.
I made a mistake and ordered two trampolines instead of one and had them set up to be delivered to our old address. Customer service responded quick and was able to fix my mistakes. The trampoline arrived ahead of scheduled delivery time. The kids absolutely love the trampoline. Great quality and easy I assemble.
Its a well-built personal trampoline for exercising.
The rep figured out which pole I need even though I could not find the model number for the trampoline. I am very happy.
Not sure whose great idea was it to offer a “$40 donation in your name” after purchase to families with kids, which is your primary market. I recommend taking that $40 and putting it into better packaging (since one box definitely needed it), into a lower purchase price, or into better work instructions with more pictures and less words. Trampoline turned out fine and no issues, other than the items above.
The land was a perfect fit and brought new life to the trampoline